VKALP offers a wide range of BPO and Customer Management Outsourcing solutions to serve the constantly changing needs of clients. Our forte lies in managing discrete processes or 360 degree customer management outsourcing solutions ranging from customer acquisition to credit and collections.
VKALP is now a family of 500+ people. The company came into inception in the year 2002 as a HR sourcing & BPO training company with just a staff of 15 people. Further in the year 2004 it launched its BPO services with a meager staff of 40 people that has today grown to 500+ people. “We truly believe people are our biggest assets and believe in providing a great work life balance and a wonderful culture to all our employees” says Ruchir Gupta- CEO & Founder, VKALP. He also adds, “We at VKALP truly believe in an inclusive society for all and thereby have a lot of Key people in the organization who are physically challenged and performing well. It is a core part of our culture to make world equal for all”. Read MoreI